Privacy Policy

Writing

Effective Date: 1-5-2026

LJsolutions Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, ljsolutions.uk, or contact us regarding our roofing and property maintenance services.

Who We Are

LJsolutions Ltd provides roofing and related property services throughout the United Kingdom.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

LJsolutions Ltd

Website: ljsolutions.uk

Email: [graveslogan340@gmail.com]

Phone: [07881146339]

Information We Collect

When you use our website, we may collect and process the following information:

Information You Provide

When you submit a contact form, request a quotation, or contact us directly, we may collect:

- Name

- Email address

- Telephone number

- Property address

- Details relating to your roofing or property project

- Any other information you choose to provide

Technical Information

We may automatically collect limited technical information such as:

- IP address

- Browser type and version

- Device information

- Date and time of website visits

- Pages viewed on our website

How We Use Your Information

We use your personal information to:

- Respond to enquiries and requests for quotations

- Arrange surveys, inspections, and appointments

- Provide our services

- Communicate with you regarding your project

- Improve our website and customer experience

- Comply with legal and regulatory obligations

- Protect our business from fraud and misuse

Lawful Basis for Processing

Under UK data protection law, we process personal data based on one or more of the following legal grounds:

- Your consent

- Performance of a contract or steps requested before entering into a contract

- Compliance with legal obligations

- Our legitimate business interests, provided your rights and freedoms are not overridden

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

- Professional advisers and service providers who support our business operations

- Website hosting providers and IT support services

- Government authorities, regulators, or law enforcement agencies where required by law

Any third parties that process data on our behalf are required to keep it secure and use it only for authorised purposes.

Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

Our website may use cookies to improve functionality and enhance user experience.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request erasure of your personal data

- Restrict or object to certain processing activities

- Request transfer of your personal data where applicable

- Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the:

Information Commissioner's Office

You can find more information on the ICO's official website: "ico.org.uk" (https://reference-url-citation.invalid/1)

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page along with a revised effective date.

For any privacy-related questions or requests, please contact:

LJsolutions Ltd

Website: ljsolutions.uk

Email: [graveslogan340@gmail.com]

Phone: [+44 7881146339]